Cookie Policy

This policy explains how Nexiq uses cookies and similar technologies to enhance your experience on our website and provide you with personalized services.

1. What Are Cookies

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. Cookies are widely used to make websites work more efficiently and provide information to the website owners. They help enhance site functionality, improve user experience, and provide personalized services.

1.1 How Cookies Work

When you visit our website, we may send cookies to your browser, which then stores them on your device. These cookies collect certain information about your browsing session and preferences. When you revisit our website, your browser sends the cookies back to our server, enabling us to recognize your device and provide a more personalized experience.

1.2 Types of Cookies Based on Lifespan

  • Session Cookies: These cookies are temporary and remain on your device only until you close your browser. They enable the website to remember your actions during a single browsing session.
  • Persistent Cookies: These cookies remain on your device for a specified period or until you manually delete them. They help the website remember your preferences or actions across multiple browsing sessions.

1.3 Types of Cookies Based on Origin

  • First-Party Cookies: These cookies are set directly by our website (the domain you are visiting) and can only be read by our website.
  • Third-Party Cookies: These cookies are set by domains other than the one you are visiting, such as analytics services, advertising networks, or social media platforms. They allow these third parties to track your activity across different websites.

1.4 Similar Technologies

In addition to cookies, we may use other technologies that store or access information on your device, including:

  • Web Beacons: Small graphic files (also known as "pixels" or "clear GIFs") that allow us to count users who have visited certain pages or viewed certain emails.
  • Local Storage: Technologies like HTML5 localStorage that provide similar functionality to cookies but can store larger amounts of data.
  • Device Fingerprinting: The process of collecting and analyzing information about your device, such as your browser type, screen resolution, and installed fonts, to create a unique identifier.

For simplicity, we refer to all these technologies collectively as "cookies" in this policy.

2. Cookies We Use

Nexiq uses cookies for various purposes to improve your experience on our website. We categorize the cookies we use based on their functionality and purpose:

3. Third-Party Cookies

In addition to our own cookies, we work with various third parties who also set cookies on our website. These third parties include analytics providers, advertising networks, and social media platforms. They use the information collected from their cookies for the following purposes:

3.1 Analytics Providers

  • Google Analytics: We use Google Analytics to understand how visitors engage with our website. Google Analytics uses cookies to collect information about how you use our site. The information generated about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services relating to website activity and internet usage.
  • Hotjar: We use Hotjar to better understand our users' needs and to optimize this service and experience. Hotjar uses cookies and other technologies to collect data on our users' behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type, browser information, geographic location (country only), and the preferred language used to display our website.

3.2 Advertising Networks

  • Google Ads: Google Ads cookies help us measure the effectiveness of our advertising campaigns and understand user interactions with our ads. They allow us to recognize and count the number of users who have clicked on our ads and to track their subsequent actions on our website.
  • Facebook: Facebook cookies enable us to measure, optimize, and build audiences for our advertising campaigns on Facebook. They allow Facebook to identify users who are likely to be interested in our services based on their online behavior.

3.3 Social Media Integration

Our website includes social media features, such as the LinkedIn and Twitter "share" buttons. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it.

3.4 Third-Party Privacy Policies

We encourage you to review the privacy policies of these third parties to understand how they use your information:

6. Policy Updates

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will be posted on this page with an updated revision date. If we make significant changes to this policy, we may also notify you by other means, such as sending an email or posting a notice on our homepage.

We encourage you to periodically review this page to stay informed about our use of cookies. Your continued use of our website after any changes to this Cookie Policy will constitute your acceptance of such changes.

This Cookie Policy was last updated on April 5, 2025.

7. Contact Us

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us at:

Nexiq Pte Ltd
8 Cross Street, #23-01 Manulife Tower
Singapore 048424
+65 6228 7311
[email protected]